NEW ORLEANS, La. (WDSU) — All Carnival cruises set to sail out of New Orleans this summer are canceled, according to a news release issued by the cruise line Monday.
According to Carnival Cruise Line, the company is taking a phased-in approach to cruises this summer.
All North American cruises from June 27 to July 31 will be canceled.
Starting August 1, cruises will resume for the following ships:
- Galveston: Carnival Dream, Carnival Freedom and Carnival Vista
- Miami: Carnival Horizon, Carnival Magic and Carnival Sensation
- Port Canaveral: Carnival Breeze and Carnival Elation.
All other North American and Australian home port cruises will be canceled through August 31, according to the release.
Carnival Cruise Line said those impacted are being notified by email, including options for a combined future cruise credit (FCC) and onboard credit (OBC) package, or a full refund.
Booked guests can make their selection online, alleviating the need to contact Carnival’s customer service center, which is still operating in a work-from-home status due to locally-imposed office closures in South Florida.
“We are committed to supporting all public health efforts to manage the COVID-19 situation. We are taking a measured approach, focusing our return to service on a select number of homeports where we have more significant operations that are easily accessible by car for the majority of our guests,” the cruise line said in the statement.
“We will use this additional time to continue to engage experts, government officials and stakeholders on additional protocols and procedures to protect the health and safety of our guests, crew and the communities we serve. We appreciate the understanding and support of our guests and travel agent partners and look forward to welcoming them on board as the environment for travel and tourism improves.”
By: WDSU Digital Team