BATON ROUGE, La. (BRPROUD) – If you have used the e-mail or phone system with the Baton Rouge Clinic, you might want to read the rest of this story.
In the interest of transparency, the BR Clinic is reporting that they were the victim of a cyber-attack.
The cyber-attack prevented the lab and radiology units from providing full services.
The clinic wants to make sure the public knows that services are still available including face-to-face patient care.
The BR Clinic provided guidance for patients on how to continue receiving services:
● Patients with an active MyChart account are able to schedule appointments, view lab results, request prescription refills, send messages to their doctors, and more.
● We ask that all patients with an appointment go straight into the building upon arrival.
The investigation into this cyber-attack is ongoing.
All of this comes after the BR Clinic posted this message on July 9:
We apologize for the inconvenience, but we are currently experiencing technical difficulties. If you are trying to check-in for an appointment, please make your way into the building upon arrival. If you are trying to schedule an appointment, we strongly encourage you to schedule through MyChart. We appreciate your patience as we work to resolve this issue.
BR Clinic expects that their phones will be back up and running on Monday.
The clinic has this message for the community:
“We are working with leading IT and cybersecurity experts to recover as quickly as possible and resume full service to our community.”