Department of Insurance issues emergency rule to address telemedicine coverage


BATON ROUGE, La. (KLFY) — Louisiana Insurance Commissioner Jim Donelon released an emergency rule today that will help to get telemedicine covered in the midst of the coronavirus outbreak.

In summary Emergency Rule 37:

  • Expands access to telemedicine services so Louisiana residents can continue receiving necessary care without a visit to a hospital or clinic, including permitting telemedicine visits conducted through the patient’s phone or personal device.
  • Requires insurers to cover mental health services via telemedicine to the extent they would be covered in-person, except for treatments that are not appropriate for remote delivery.
  • Broadens telehealth availability by waiving restrictions requiring patients to only conduct telemedicine visits with providers in the insurer’s existing telemedicine network.
  • Requires insurers to evaluate their out-of-network cost-sharing to ensure patients are not unreasonably charged extra cost-sharing amounts under their insurance policy if in-network access becomes limited during the event.

“Promulgating Emergency Rule 37 continues the proactive stance of the LDI to provide guidance to insurers, healthcare providers and consumers on the importance of network adequacy,” said Donelon. “Not only does prudent use of telemedicine services promote social distancing, these services also provide a powerful tool to maintain access to critical care during this event.”

The full text of Emergency Rule 37 can be found here.

Additionally, other COVID-19 resources and FAQ’s are available at

Copyright 2021 Nexstar Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Latest BRProud Articles

More Local News

Stay up to date with the latest news by downloading the BRProud App from the App Store or Google Play.

Trending Stories