COX: Voltage issues cause massive outage; service being restored

Local News

BATON ROUGE, La. (BRPROUD) – Cox Communications says the massive outage experienced on Friday was caused by voltage issues that have been resolved.

In a statement, Cox says services are coming back online but customers may need to reset their modem and unplug their equipment, wait 10 seconds, and plug their equipment back in to restart.

Some customers may experience intermittent issues as the network is fully restored.

BATON ROUGE, La. (BRPROUD) — Cox Communications is experiencing an outage across much of southeast Louisiana.

DownDetector says 80% of reported problems have been internet-related.

Statement from Cox:

“We are experiencing an outage in our Baton Rouge and Acadiana markets. At this time, we are gathering more information to determine the scope of the impact. We will provide an update once we have more information.”

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