BATON ROUGE, La (BRPROUD) Hurricane Ida is now an official hurricane that is expected to reach Louisiana on Sunday. DEMCO is tracking the service areas and damage to all electric distribution systems but has given out some safety tips on evacuation and generators.
“We encourage members to prepare now for Ida which we expect to be a major hurricane that impacts us directly,” CEO and General Manager, Randy Pierce said. “If this storm is anything like Gustav, our members should prepare now for extended outages.”
There are three ways to report outages:
- Call 1(844) -693-3626
- Download the MyDEMCO mobile app available for Android and iOS
- Visit the DEMCO homepage and click report outage
“Each of these outage reporting methods receives outage data entered and automatically incorporates that data into our outage management system in real time,” Vice President of Marketing and Member Services David Latona said. “Call 911 to report a downed line or life-threatening hazardous situation so local authorities can take the lead and triage emergency response.”
Tips for anyone staying/leaving:
For anyone who relies on electronic life support and does not have any kind of backup equipment, DEMCO encourages immediate evacuation. For anyone who does not have emergency power generation should also evacuate.
If local authorities recommend evacuation:
DEMCO encourages everyone to drive carefully to designated shelters/evacuation centers. Make sure everything is locked and water and electricity are turned off. Leave food and water for pets. DEMCO encourages evacuees to travel lightly.
Tips for keeping your freezer/refrigerated items safe:
Keep fridge and freezer closed. Full freezers can keep food safe up to three days. . A half-full freezer can still keep food frozen up to day after the power goes out. Be careful when eating food that has been defrosted.
Tips on working/powering your generators:
Please follow all manufacture’s instructions and safety guidelines. Do not run a generator indoors and run them at least 20 ft. from your home. Position exhaust away from your home. Do not plug your generator into a house through an outlet.