BATON ROUGE, La. (BRPROUD) – Thousands of East Baton Rouge Entergy customers are patiently waiting for their power to be restored.
According to officials, Entergy is experiencing accessibility challenges due to damage and flooding and customers should expect a delay in power restoration.
As of Monday, Entergy restored over 10 percent of Baton Rouge customers’ electricity.
“Today was day one of doing any type of damage assessment and we have a long road ahead of us,” David Freese Entergy spokesperson said. “We might need three days just for assessment.”
Jennifer Marsh has been a resident in the Jefferson Highlands neighborhood since Hurricane Katrina. She lost power on Sunday at around 6. p.m.
“Luckily we have a generator and we have the generator rolling,” said Jennifer Marsh.
Another resident, Susan Mickey, said she prepares months in advance for hurricane season.
“A few months ago I got a total home generator installed,” she said.
Mickey said Hurricane Ida’s impact is emotionally different. She is unable to be with her mother and daughter due to the coronavirus pandemic.
Freese said roads need to be safe before the lineman can begin restoration.
“We have secured 12,000 workers. That includes support personal, lineman, and tree cutters,” said Freese. “The good news is we have lights burning in the city of Baton Rouge.”
”Our prayers defiantly go out to the surrounding areas and New Orleans,” said Marsh.
Power outages in the area can be viewed here.