NEW ORLEANS (BRPROUD) — Entergy announced on Tuesday they will assist customers who have seen an increase in their energy bills.
According to Entergy, June has had high temperatures, causing customers to use more energy and electricity. To lighten the load off customers, Entergy is adding complementary services to help during the high usage months, including:
- Committing $10 million in shareholder donations applied to all Entergy utilities for bill payment assistance programs for residential customers, including The Power to Care fund
- Waiving late payment fees for all eligible residential customers
- Waiving credit card payment fees for all residential customers
- Organizing employee volunteers to conduct energy efficiency and weatherization events in select neighborhoods
“We understand the economic challenges our customers and communities are currently facing,” said
David Ellis, chief customer officer for Entergy. “We also recognize we’re responsible for something
greater than just powering homes and businesses every day. After all, we’ve been members of our
community for more than 100 years. We are doing more to help our customers through these
challenging economic times.”
The energy company said additional customer solutions are being developed that can benefit Entergy customers. For more information on the services to help residential customers, visit Entergy.com.