Hazard pay applications resume after ‘connectivity issue’ causes frustrating first day

Local News

BATON ROUGE, La. (WVLA/WGMB) — Louisiana frontline workers seeking $250 rebates for shifts worked during the COVID-19 pandemic can submit applications once again, as the state’s revenue agency recovers from technical hiccups.

The Louisiana Department of Revenue first made applications available online after midnight Wednesday, though computer-related interruptions hours later paused the request process.

“A separate network connectivity issue has affected all applications on the Louisiana Taxpayer Access Point portal, including the frontline workers application, Louisiana File Online, and other tax management applications,” the department said in a statement Wednesday morning.

A state revenue spokesperson suspects the outage was unrelated to the frontline applications, maintaining the department has the bandwidth and servers needed to process thousands of requests hourly. The site, Frontlineworkers.la.gov, took in more than 14,000 applications between 12:01 a.m. and 7 a.m. Wednesday.

State lawmakers signed off on the first-come, first-serve stipends during their June special session. The one-time checks, funded through a $50 million pool, are open to roughly 200,000 recipients.

Who qualifies?

To receive a $250 hazard pay check, a Louisiana worker must have clocked in more than 200 hours between mid-March and mid-May — as Louisiana’s coronavirus fight began. The employee must not make more than $50,000 a year.

State lawmakers who approved cutting these checks have particularly encouraged first responders, healthcare personnel, housekeepers, food service aides, store clerks and veterinary workers to apply. Those with other non-remote jobs may qualify as well.

What information must applicants provide?

  • Mailing address, state of residence, parish of residence
  • Social Security Number or IRS identification number
  • Email address, phone number
  • Pay stubs for March, April and/or May
  • 2018 or 2019 individual income tax return
  • Bank account information (if applicant wants direct deposit)

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