Office of Motor Vehicles turns customers away due to ransomware attack

Local News

State services are still in limbo after a massive hacking. The states cybersecurity team is looking into what happened. 

Many people walked into the Office of Motor Vehicles and were forced to leave. 

“It’s kind of a huge inconvenience because I need to get a new I.D. for the job I just got the other day,” Isabella Guerra said. “If I don’t have an I.D. I can’t work and they’re going to fire me.”

The OMV was one of many state agency services affected by an attempted state-wide Ransomware attack.

“I got here, and all of the servers are down so at that point I [was] pissed,” Sandra Saale said. 

Gov. John Bel Edwards said in a tweet, due to the attempted attack the Office of Technology services initiated its security protocols. This caused the state servers to be taken down and it impacted many state agencies emails, websites and other online applications.

Saale says someone should be blamed for this.

“Their I.T. people should be fired,” she said.

Cybersecurity expert Will Nobles says this attempted attack can potentially be bad news for Louisianans’.

“I would say it’s a major risk concern because there is so much information that is held,” Nobles said. 

Residents say regardless of what happened they believe this inconvenience should never have happened.

“If everything is going to be computerized then they should have responsible people that take care of the service,” Saale said.

The state said it does not appear there was any data loss related to this incident. The state did not pay a ransom. 

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