BATON ROUGE, La. (BRPROUD) — Some Entergy customers say they are paying too much this summer. A month ago, the company warned customers to prepare for higher summer bills.
Amber Jones lives in West Baton Rouge Parish, she says her Entergy bill has doubled in the past few months.
“They need to know that the customers are not happy,” said Jones. “Last year’s bill for June is less than half what our bill is. Some people are on fixed income, they can not afford it.”
More six thousand customers are taking to Facebook to share their high bills. One customer said they are paying more than eight hundred dollars, claiming they are using the same amount of electricity as last summer.
Justin Baham of Gretna said his bill has skyrocketed in the summer.
“We have to put off other things just to keep our lights on,” said Baham. “This should be one of the cheapest bills you ever have.”
Entergy spokesperson David Freese said bills are increasing because of higher gas costs, a storm restoration fee, and more energy being used. He said residents in all parts of Louisiana have to pay the storm cost since all customers are vulnerable to severe weather threats.
“All customers sharing cost allows us to keep the overall cost down and keep bills more affordable,” said Freese.
41 percent of Jones’ bill goes to fuel adjustment. Freese said the company is not profiting from fuel adjustment and storm restoration costs. He said as gas prices go up so does the cost of electricity.
“In fact, during the week of June 20th, Entergy Louisiana reached an all-time peak usage of 9960 megawatts. And so the previous peak was back in 2015, and we hit a new peak this summer,” he said.
Louisiana Commissioner Foster Campbell said he’s against the storm restoration cost. Campbell said he’s pushing for more customers to speak up to their public commissioner for change.
“We are doing everything we can to get wind power in the state of Louisiana and solar energy,” said Campbell.
Freese said there is no sign of gas prices dropping which means there is no relief in sight for fuel adjustment costs. He does urge residents to contact the company for payment assistance if needed. For more information from Entergy about help paying bills, click here.