Supply chain crisis impacts Baton Rouge vehicle repairs

Local News

BATON ROUGE, La. (BRPROUD) – Cars have been stuck for weeks in the repair shop due to a low supply of vehicle parts. That’s the case at Fact-o-Break on Airline Highway.

“We ordered it in July and still haven’t gotten it in yet,” said Fact-o-Break Owner Gerald Castillio.

Experts said the supply chain crisis comes as businesses recover from being shut down due to COVID-19 and the lack of truck drivers making shipments. 

Castillio said his workload has increased as more people return to work and are back on the road. He said the wait on parts varies on the type of part.

“Normally we used to get parts in two to three days. And now it’s taken a week or two weeks to get some of the parts,” he said.

One resident said he dealt with a similar problem at another Baton Rouge shop.

“After those five days they contacted me and said it will be the next two days, but after those two days they contacted again and said it will be in the next three days,” said Cam’ron Legard, Baton Rouge resident.

Castillo is hiring more employees to meet his backlog.

“The body shop is backed up probably two months. Spending a lot more time chasing car parts,” he said.

He said he’s not alone. Almost every car shop in the capital area is hoping for faster orders.

If your car needs repairing, experts said don’t waste your time trying to call around as people are running into this issue nationwide. 

“Stay patient. Parts will come eventually,” said Castillio.

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