BATON ROUGE, La. (BRPROUD) — The third report from the 2022 Louisiana Survey shows policyholders’ feelings on how claims after a disaster are handled.

Researchers from the Public Policy Research Lab said, according to the survey, policyholders are evenly split when it comes between those who are satisfied and those who are not with claims handling.

Findings from the survey found that 40% of Louisiana policyholders have filed a claim for property damage in the past two years. Of those who said they filed a claim, 47% are satisfied and 47% are dissatisfied with how their insurance company handled claims.

The survey also found that 57% of homeowners’ insurance policyholders say they are paying more now compared to a year ago. Findings found similar responses from policyholders with flood insurance and auto insurance.

Researchers said survey respondents, not just policyholders, said the cost of homeowners’, flood and auto insurance is higher in Louisiana compared to other states.

To view the full report from the survey, click here.

The second out of six reports from the 2022 Louisiana Survey released last week showed residents’ thoughts on the state’s coastal land loss, hurricanes and flooding, with 62% saying the number of hurricanes impacting the state has increased.

A Catastrophe Reform Package, which includes six bills aimed at helping homeowners after natural disasters such as hurricanes and flooding, was introduced this year by Louisiana Insurance Commissioner Jim Donelon. Bills include proposed budgeting and requirement changes.