BATON ROUGE, La (BRPROUD)- After eight days of restoration work, crews across southeast Louisiana have restored power more than half of all customers who were affected by Hurricane Ida.
Entergy Louisiana and Entergy New Orleans have restored a combined 457,000 customers out of the peak of 902,000 that lost service. Entergy New Orleans has restored nearly 70% of customers impacted.
“We have made significant progress in getting the lights back on for our customers in spite of all the challenges we are facing,” said John Hawkins, Entergy’s vice president of distribution operations. “Our crews are encountering massive damage – particularly in the hardest-hit areas. We have assembled a storm team of nearly 26,000 people who will not stop until the last light is back on. I want to thank our customers for their patience as we work to restore power to our communities.”
For a full list of restoration times, customers can visit entergy.com/hurricaneida/etr.
As Entergy continues to restore power, customers should ensure they can accept power when it becomes available. Check for damage to the electrical equipment attached to your home or business and contact an electrician to make needed repairs. For information on your home’s electrical equipment, visit our Storm Center site. If damage has been repaired by a qualified electrician, call 1-800-ENTERGY to generate a service-reconnection work order. Customers may see that their neighbors have power restored before they do. That could mean that each customer is served by two different parts of the electric grid.