Louisiana Department of Insurance for Senior Health alerts beneficiaries of unsolicited calls


Medicare enrollment form and glasses

BATON ROUGE, La (BRPROUD) – The Louisiana Department of Insurance under the Senior Health Insurance Informational Program (SHIIP) is urging Medicare beneficiaries to ignore unsolicited calls offering to help them switch into better Medicare plans, during the open enrollment season ending Dec. 7, 2021.

The press release states that scammers act as insurance agents in hopes of getting commission if they successfully book Medicare beneficiaries into new plans.

The SHIIP program, warns Medicare members that they should never ‘get a call’ or ‘switch’ benefit plans for a better one from someone who they don’t already have a relationship with.

Here are ways beneficiaries can protect themselves:

  • Do not engage with unsolicited callers who want to talk with you about Medicare. 
  • Do not give unsolicited callers your name, your Medicare identification number or your Social Security number. Scammers could use this information to make changes to your plan without your knowledge. 
  • If you do get an unsolicited call about Medicare, ask the caller for their name and license number, then call Medicare or call our SHIIP program to report what you experienced. 
  • If you discover that your plan has been switched without your knowledge, call the Louisiana Department of Insurance SHIIP program so that we can ask Medicare to change it back. 
  • If you have questions about Medicare, call a trusted partner like SHIIP or the Senior Medicare Patrol.

If you suspect any fraud or are concerned for a loved one that may have been a victim of this scam, visit www.stopmedicarefraud.org or contact the Senior Medicare Patrol line 877-272-8720.

For a list of agents and brokers from the Centers for Medicare and Medicaid Services click here.

Copyright 2021 Nexstar Media Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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