Ochsner Health expands visitation at all facilities

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Ochsner Health has decided to expand visitation at all facilities as Louisiana moves into Phase 2 of reopening.

Read an Ochsner Health statement on the visitation expansion below:

“At the start of the Covid-19 pandemic, healthcare facilities instituted visitor restrictions beginning in early March.  Policies at Ochsner are based on Centers for Disease Control and Prevention (CDC) recommendations to protect the health of our communities against the spread of COVID-19.

Ochsner understands the importance of patients having access to their loved ones while receiving care. Currently, we ask patients and their families to consider visiting through phone and video chat as their primary means of communication.  The complete Ochsner visitor policy can be found online.

While visitation has some limitations, several restrictions continue to be eased. Recent changes include:

  • Patients needing assistance may be accompanied by one support person no matter the time of day in the following areas: Emergency Departments, Outpatient Clinics, Infusion Suites and Urgent Cares.
    • Pediatric patients can have both parents/legal guardians accompany them to and from procedural areas. This is not a new change.
  • Patients staying on inpatient units will have visiting hours from 10 a.m. to 6 p.m. with a limit of one visitor per day (with previously allowed exceptions to continue for minor children, labor and delivery and an end-of-life situation)
    • Patients having surgery are allowed one spouse/partner or support person with them prior to surgery.  The visitor must then wait in a socially distant manner until a member of the surgery team provides an update at the conclusion of surgery.  This is not a new change.  

All persons entering an Ochsner Health location will be screened for fever and respiratory symptoms. In addition, all employees, patients and visitors will always be asked to wear a face mask while inside the facility (except children under 2). A visitor will be asked to return home if they exhibit symptoms of respiratory infection (fever, runny nose, cough, shortness of breath) or do not comply with the policy.

Patients visiting a health center have options to complete ePre-Check tasks and pay their copay in advance to skip the registration desk.  Mobile Check-In is also available upon arrival to wait comfortably in your car.  Waiting rooms have been reconfigured to follow social distancing guidelines and a constant cleaning schedule has been enhanced.  In addition, Ochsner Pharmacies offer curbside pickup.

Ochsner Health continues to monitor the risk of COVID-19 closely and will adjust visitor restrictions, as necessary. All measures are enacted for the safety and security of everyone.  To make an appointment, call 225-761-5200, or visit www.Ochsner.org/BatonRouge. To learn about COVID-19, visit www.ochsner.org/coronavirus.”

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