SCAM ALERT: Better Business Bureau gives warning about free Netflix scam

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BATON ROUGE, La. (BRPROUD) — The Better Business Bureau is warning about a scam offering people a free one-year Netflix subscription.

According to BBB, scammers have sent text messages to targeted people that are similar to: “Due to the pandemic, Netflix is offering everyone a free year of service to help you stay at home. Click the link to sign up.”

The link does not direct people to Netflix’s website, though. Instead, it directs would-be customers to a separate page that instructs them to give their personal information and payment information. This means people who follow through with the steps on the fake website may pay for services they will never receive, according to BBB.

One victim told BBB that the scammers never offered a refund despite wrongly charging the victim’s credit card without offering services.

“[The scammers] said no other money would be taken out of my account again,” the victim reported. “Then, about a week later, they took $39.99, and I called and asked for a refund. They told me 3 days at first. Then, after 3 days I called back, and they told me 7-10 business days. It’s been 10 business days. And now I have no refund.”

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