BATON ROUGE, La. (BRPROUD) – Beginning March 13, Baton Rouge Community College will offer three free Industry-Based Certification courses to capital area residents.

The courses include Digital Literacy, Construction Site Safety Orientation, and Customer Service & Sales. Participants who successfully complete the classes will earn an Industry-Based Certification. This form of certification is an industry-accepted credential that proves an individual has successfully demonstrated skill competencies recognized by a specific industry.

Details related to each of the free classes are below.

Digital Literacy Course

Course Description: Students taking the Digital Literacy course will earn the Digital Literacy Pro certification from TestOut. This course will develop and sharpen skills in word processing, social media, programming fundamentals, and hardware basics.  

Course Length: The Digital Literacy and Customer Service & Sales training courses will be offered 100% online, and students can complete the courses in as little as four (4) weeks.

For more information, contact: Sandra Hickman,, 225-216-8226

Construction Site Safety Orientation

Course Description: The Construction Site Safety Orientation certification is an introduction to skilled craft training. Upon completion of the course, students will earn a certificate from the National Center for Construction Education and Research (NCCER) and understand the fundamentals of site-specific hazards.  

Course Dates/Times & Length: The Construction Site Safety Orientation will meet in-person at the BRCC Acadian Site, 3250 N. Acadian Thruway, on Mondays, Wednesdays, and Thursdays from 6 p.m. to 9 p.m., March 13 to March 22, with more training sessions to follow. The Construction Site Safety Orientation certification will take a maximum of two (2) weeks to complete.

For more information, contact: Scott Dusang,, 225-216-8239

Customer Service & Sales

Course Description: The Customer Service & Sales training certification is recognized by the National Retail Foundation and will help develop strategies to engage customers, increase customer satisfaction, and close sales. 

Course Length: The course is online and set up for four weeks, though it is self-based. Students will have until the end of the semester to complete the class and take the certification exam.

For more information, contact: Dr. Hala Gheriani,, 225-216-8597

Each of the free courses begin March 13, but this is not the last time they will be offered. BRCC says the training opportunities will be continuous with a rotation of classes scheduled throughout the remainder of the spring semester and summer. 

“This is a wonderful opportunity extended to our current students as well as any individual in the Capital Region interested in getting an IBC at no cost to them,” said BRCC Chancellor Dr. Willie E. Smith. “We are constantly looking at innovative ways to provide and extend educational and training opportunities to enhance the lives of individuals in our community.” 

BRCC’s current students can register in LoLA to start the courses and others can register at